Policy Title

Last updated: November 2025

At Eideris, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://eiderisofficial.com/ or make a purchase from our store.

By using our website, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue using our site immediately.

1. Information We Collect

We collect information from you in several ways to help process your orders, improve our services, and provide a better shopping experience.

A. Information You Provide Directly

When you make a purchase, create an account, or contact us, we may collect:

  • Name
  • Shipping and billing addresses
  • Email address
  • Phone number
  • Payment information (processed securely via our payment providers)
  • Account login details (if you create one)

B. Automatically Collected Information

When you browse our site, we automatically receive:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website or search query

We use this information for analytics, security, and improving site performance.

C. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to enhance user experience, personalize content, and analyze site traffic.
You can control or delete cookies through your browser settings, but disabling them may affect certain website functions.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases or inquiries
  • Send shipping updates and order confirmations
  • Improve our website, products, and customer experience
  • Send marketing or promotional emails (only if you opt-in)
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations and payment regulations

3. Sharing Your Information

We value your trust and never sell or rent your personal information.
However, we may share limited data with:

  • Service providers (e.g., payment processors, shipping partners, email services) to complete transactions
  • Analytics providers (e.g., Google Analytics, Meta Pixel) for website performance insights
  • Legal authorities if required by law or to protect our rights and customers

All partners are required to maintain data protection standards consistent with applicable laws.

4. Email & Marketing Communications

If you subscribe to our newsletter or marketing updates, we may send you occasional emails about new collections, offers, or promotions.

You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email or by contacting us directly.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
All transactions are encrypted via SSL (Secure Socket Layer) and processed through reputable payment gateways that comply with PCI-DSS standards.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format
  • Lodge a complaint with your local data protection authority

If you wish to exercise these rights, please contact us at support@eiderisofficial.com.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with our legal obligations
  • Resolve disputes or enforce agreements

Once data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices. Please review the privacy policies of those websites before interacting with them.

9. Children’s Privacy

Eideris does not knowingly collect or solicit personal data from individuals under 16 years of age. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The “Last Updated” date at the top indicates the latest revision. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

support@eiderisofficial.com
https://eiderisofficial.com/