Terms & Conditions Page

1. General Information


This website is operated by Azaan Consulting Ltd (“we”, “us”, “our”), trading as Eideris.

Azaan Consulting Ltd is registered in England & Wales under Company No. 14026005.

Registered office: 30 Calderwood Street, London, SE18 6JH, United Kingdom.

EiderisOfficial.com is a brand specializing in eco-luxury bamboo lyocell bedding and home essentials. These Terms & Conditions govern your use of our website and your purchase of any products from our online store.

We reserve the right to update, modify, or replace any part of these Terms at any time. Any changes will take effect immediately upon posting on this page. Continued use of the site constitutes your acceptance of those changes.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age (or the age of majority in your state or country) and have the legal authority to enter into this agreement.

3. Products & Descriptions

We make every effort to ensure that product descriptions, pricing, and images are accurate. However, slight variations in color, texture, or packaging may occur due to natural materials or monitor settings.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

4. Pricing & Payments

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We accept major payment methods including credit/debit cards, PayPal, and other secure payment gateways displayed at checkout.

By providing your payment information, you represent that you are authorized to use the selected payment method. Orders will be processed only after payment is successfully received.

5. Shipping & Delivery

We offer domestic and international shipping where applicable.

Estimated delivery times are provided for convenience but are not guaranteed, as they may vary due to external factors (carrier delays, customs, holidays, etc.).

Once your order has shipped, you will receive an email confirmation with tracking details.

Eideris is not responsible for lost, stolen, or delayed packages once they are in the hands of the shipping carrier.

6. Returns & Exchanges

We want you to love your Eideris products. If you’re not satisfied with your purchase, you may request a return or exchange within 30 days of delivery, provided that items are:

  • Unused and unwashed
  • In original packaging
  • Accompanied by proof of purchase

For more details, please visit our Returns & Exchanges Policy page.
Shipping fees for returns are typically the customer’s responsibility unless the product is defective or damaged upon arrival.

7. Order Cancellations

Orders can only be canceled within 12 hours of placement. Once the order has been processed or shipped, cancellation is no longer possible. Please contact our customer service team at info@eiderisofficial.com for assistance.

8. Intellectual Property

All content on this website-including text, images, logos, product names, and designs-is the intellectual property of Eideris and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use any material from this site without our prior written permission.

9. Privacy & Data Protection

Your privacy is important to us. Any personal information you provide is handled according to our Privacy Policy, which explains how we collect, use, and safeguard your data.

By using this website, you consent to the collection and use of your information as described in our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law, Eideris shall not be liable for any indirect, incidental, or consequential damages arising from the use-or inability to use-our website or products, including but not limited to loss of profits, data, or goodwill.

Our total liability shall not exceed the total amount paid for the product(s) in question.

11. Warranties Disclaimer

All Eideris products are sold “as is.” While we stand by the quality of our products, we make no warranties, expressed or implied, regarding fitness for a particular purpose or merchantability, beyond what is explicitly stated in our product descriptions.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles.

13. Contact Information

For any questions or concerns about these Terms, please contact us at:
info@eiderisofficial.com
https://eiderisofficial.com/