Contact

At Eideris, we’re always here to help you sleep cooler, cleaner, and better. Whether you have a question about our EiderWeave™ bamboo bedding, need help with an order, or just want expert advice on building a sustainable sleep system — our team would love to hear from you.

Get in Touch

Customer Support Email: info@eiderisofficial.com

Our support team typically replies within 24–48 business hours.
Please include your order number (if applicable) and as much detail as possible so we can assist you quickly.

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday & Sunday: Closed

We respond to all messages in the order they are received. If you reach out on a weekend or holiday, our team will get back to you on the next business day.

Company Details

Eideris is a trading name of Azaan Consulting Ltd, registered in England & Wales (Company No. 14026005).
Registered office: 30 Calderwood Street, London, SE18 6JH, United Kingdom.